Terms of service
Terms & Conditions
Last updated: September 5, 2026
Welcome to Capodiva. These Terms & Conditions govern your use of our website and your purchases from Capodiva. By accessing our website or placing an order, you agree to these terms.
1. About Capodiva
Capodiva operates an online store offering fashion products, including handbags, accessories, and related products.
2. Products
We make reasonable efforts to display product descriptions, images, colors, sizes, and other information accurately. However, slight differences may occur due to screen settings, lighting, manufacturing variations, or other factors.
Product availability may change without notice.
3. Orders
When you place an order, you are making an offer to purchase the selected products.
We reserve the right to refuse or cancel an order when necessary, including in cases of suspected fraud, pricing errors, product unavailability, or incorrect order information.
If we cancel an order after payment has been received, the applicable amount will be refunded.
4. Prices and Payments
All prices are displayed on the website in the applicable currency.
Prices may change without notice, but changes will not affect orders that have already been confirmed.
Payments are processed through third-party payment providers. Capodiva does not generally store complete payment card information.
5. Shipping
Shipping information, estimated delivery times, and applicable conditions are described in our Shipping Policy.
Estimated delivery times are not guaranteed and may be affected by carriers, customs, weather, holidays, or other circumstances outside our reasonable control.
6. Returns and Refunds
Returns and refunds are governed by our Refund & Return Policy.
Nothing in these Terms & Conditions limits or excludes any mandatory consumer rights applicable to you under the law.
7. User Responsibilities
You agree to:
- Provide accurate and complete information when placing an order.
- Use the website only for lawful purposes.
- Not attempt to interfere with or damage the website.
- Not use the website for fraudulent or unauthorized activities.
8. Intellectual Property
All content on the Capodiva website, including logos, branding, images, product descriptions, graphics, text, and designs, is owned by or licensed to Capodiva unless otherwise stated.
You may not reproduce, distribute, modify, or use our content for commercial purposes without our prior written permission.
9. Website Availability
We do not guarantee that the website will always be available, uninterrupted, secure, or error-free.
We may modify, suspend, or discontinue parts of the website when necessary.
10. Third-Party Services
Our website may use third-party services, including payment providers, shipping providers, technology providers, analytics services, and fulfillment partners.
These services may have their own terms and policies.
11. Limitation of Liability
To the extent permitted by applicable law, Capodiva will not be responsible for losses resulting from circumstances beyond our reasonable control, including carrier delays, customs delays, technical failures, or events outside our control.
Nothing in these Terms excludes or limits liability that cannot legally be excluded or limited.
12. Changes to These Terms
We may update these Terms & Conditions from time to time. The updated version will be published on this page with a new "Last updated" date.
13. Applicable Law and Consumer Rights
These Terms are subject to applicable laws.
If you are a consumer in the European Union, you continue to benefit from mandatory consumer protection rights provided by applicable EU and national laws.
Nothing in these Terms is intended to remove or reduce those statutory rights.
14. Contact Us
If you have questions regarding these Terms & Conditions, please contact:
Capodiva
Email: contact.capodiva@gmail.com