Privacy Policy

Last updated: September 5, 2026

At Capodiva, we respect your privacy and are committed to protecting your personal information.

This Privacy Policy explains how we collect, use, and protect information when you visit or make a purchase from our online store.

1. Information We Collect

When you visit our store, place an order, or contact us, we may collect information such as:

• Full name
• Billing and shipping address
• Email address
• Phone number
• Order details
• Payment and transaction information
• Information you provide when contacting customer support

We may also automatically collect certain information when you browse our website, including:

• IP address
• Browser and device information
• Operating system
• Pages viewed
• Referring website
• Approximate location
• Information about how you interact with our website

2. How We Use Your Information

We may use your information to:

• Process and fulfill your orders
• Process payments
• Arrange shipping and delivery
• Provide customer support
• Communicate with you about your orders
• Respond to your inquiries
• Improve our website, products, and services
• Prevent fraud and security issues
• Comply with applicable laws and legal obligations
• Send marketing communications where permitted by law

3. Payment Information

Payments are processed through third-party payment providers.

Capodiva does not generally store your complete credit or debit card information. Payment information is handled by the applicable payment provider according to its own privacy and security practices.

4. Cookies

We use cookies and similar technologies to help our website function properly and improve your shopping experience.

Cookies may be used to:

• Keep products in your shopping cart
• Remember your preferences
• Understand how visitors use our website
• Improve website performance
• Measure marketing and advertising performance
• Provide relevant advertising where permitted

You may control or disable cookies through your browser settings. Some website features may not function properly if certain cookies are disabled.

5. Sharing Your Information

We may share information when necessary to operate Capodiva and provide our services.

This may include sharing information with:

• Shopify
• Payment providers
• Shipping and delivery providers
• Order fulfillment providers
• Technology and website service providers
• Analytics providers
• Marketing and advertising providers

We only share information when reasonably necessary for these services.

We may also disclose information when required by law or when necessary to protect our rights, customers, or business.

6. Shopify

Our online store is powered by Shopify, which provides the e-commerce platform used by Capodiva.

Shopify may collect and process personal information in connection with your use of our store.

For more information, you can review Shopify's Privacy Policy.

7. International Data Transfers

Because Capodiva serves customers internationally and works with service providers that may operate in different countries, your information may be transferred to or processed in countries other than the country where you live.

Where required by applicable law, appropriate safeguards will be used for such transfers.

8. Data Retention

We retain personal information only for as long as reasonably necessary to:

• Provide our services
• Fulfill orders
• Maintain transaction records
• Resolve disputes
• Prevent fraud
• Meet legal and regulatory requirements

When information is no longer required, it may be securely deleted or anonymized, subject to applicable legal requirements.

9. Your Privacy Rights

Depending on where you live, you may have rights regarding your personal information, including the right to:

• Request access to your personal information
• Request correction of inaccurate information
• Request deletion of your information
• Request restriction of certain processing
• Object to certain processing
• Request data portability where applicable
• Withdraw consent where processing is based on consent
• Opt out of marketing communications

European Economic Area (EEA)

If you are located in the European Economic Area, you may have additional rights under applicable data protection laws, including the GDPR.

You may exercise applicable privacy rights by contacting Capodiva through the contact method available on our website.

You may also have the right to lodge a complaint with your local data protection authority.

10. Marketing Communications

If you subscribe to Capodiva marketing communications, we may send you information about products, promotions, offers, and updates.

You can unsubscribe from marketing emails at any time by using the unsubscribe link included in our emails.

11. Data Security

We take reasonable measures to protect your personal information against unauthorized access, loss, misuse, alteration, or disclosure.

However, no method of Internet transmission or electronic storage is completely secure, and we cannot guarantee absolute security.

12. Children's Privacy

Our website is not intended for children who are not legally permitted to make purchases or provide personal information under applicable law.

We do not knowingly collect personal information from children without appropriate authorization.

13. Third-Party Websites

Our website may contain links to third-party websites or services.

Capodiva is not responsible for the privacy practices, content, or security of third-party websites.

We encourage you to review the privacy policies of any third-party websites you visit.

14. Changes to This Privacy Policy

We may update this Privacy Policy from time to time to reflect changes to our services, practices, technologies, or legal requirements.

Any changes will be posted on this page with an updated "Last updated" date.

15. Contact

If you have any questions regarding this Privacy Policy or your personal information, please contact Capodiva through the contact method available on our website.

Capodiva

EMAIL:contact.capodiva@gmail.com