Returns & Refund Policy

Returns & Refunds

We want you to love your purchase.

Return Eligibility

You may request a return within 14 days of receiving your order if:

  • The item arrives damaged
  • The wrong item was sent
  • The product has a manufacturing defect

Non-Returnable Items

We do not accept returns for:

  • Change of mind
  • Incorrect orders made by the customer
  • Minor color differences caused by screen settings

Return Condition

Items must be unused and in their original packaging.

Refund Process

Once your return is approved and inspected, your refund will be processed to your original payment method within 5–10 business days.

Damaged Items

If your item arrives damaged, please contact us within 48 hours with photos of the product and packaging.

Contact

For any refund or return requests, contact us at:

support@capodiva.com